Terms of Service

These terms govern services provided by Startegys Digital OÜ(“Startegys”, “we”), registered in Estonia under number 16482203, with its office at Pärnu mnt 141, 11314 Tallinn. They apply to every engagement unless we have signed something else that says otherwise.

This page is a plain-language summary written for a demonstration site. It is not legal advice and has not been reviewed by a qualified lawyer. Have counsel review it before relying on it.

1. What we agree to

Each engagement begins with a written statement of work describing the scope, the fee, the term and who is responsible for what. If the statement of work and these terms conflict, the statement of work wins.

We provide services with reasonable skill and care. We do not guarantee search rankings, advertising returns, traffic volumes or revenue outcomes, and any figure discussed in a proposal is an estimate rather than a commitment. Search engines and advertising platforms are third parties whose behaviour we do not control.

2. Fees and payment

• Retainers are invoiced monthly in advance. Projects are invoiced 50% on signature and 50% on delivery. One-off diagnostics are invoiced on completion.
• Payment is due within 14 days of the invoice date.
• All fees exclude VAT. EU business clients with a valid VAT number are reverse-charged.
• Media spend, software licences and third-party costs are yours and are billed to your accounts directly, never through us. We take no commission, rebate or margin on media.
• Late payment accrues interest at the statutory rate. If an invoice is more than 30 days overdue we may pause work after written notice.

3. Term and cancellation

Retainers run for a minimum of one calendar quarter and then continue monthly until either side gives 30 days’ written notice. Projects end on delivery of the agreed scope.

Either party may terminate immediately for material breach that is not remedied within 14 days of written notice. On termination you pay for work performed up to the effective date, and we hand over deliverables in progress.

4. Your accounts and your data

We work inside your accounts. Advertising accounts, analytics properties, tag managers, search console and repositories remain yours throughout, and we never create them under our own management umbrella.

On termination we remove our access within five working days and deliver documentation of what we built. You owe us nothing for the privilege of leaving.

5. Ownership of work

On full payment, all deliverables produced specifically for you — content, audits, tracking implementations, documentation — become yours outright.

We keep ownership of our pre-existing methods, templates, internal tooling and know-how, including anything we developed before the engagement or independently of it. You get a perpetual licence to use any of it that is embedded in a deliverable.

6. Your responsibilities

• Give us timely access to the accounts, systems and people the work needs. Most delays we have seen came from access, not effort.
• Review and approve deliverables within a reasonable period. Silence is not approval.
• Ensure content you supply or approve is accurate and does not infringe anyone’s rights. We edit and advise; we cannot verify claims about your own products or sector.
• Comply with the platform policies of any advertising channel you ask us to run.

7. Confidentiality

Each side keeps the other’s confidential information confidential, uses it only for the engagement, and returns or destroys it on request. This survives termination by three years. We will sign your NDA if you prefer your paper to ours.

We may name you as a client and describe the work in general terms only with your written consent. Nothing goes on our website without a yes.

8. Data protection

Where we process personal data on your behalf we act as a processor and you as controller, within the meaning of the GDPR. Our data processing agreement is available on request before signature and forms part of the engagement. Our own processing is described in the Privacy Policy.

9. Liability

Neither party excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Subject to that, our total liability arising out of an engagement is limited to the fees you paid us in the three months before the event giving rise to the claim. Neither party is liable for indirect or consequential loss, loss of profit, loss of revenue or loss of anticipated savings.

10. Non-solicitation

During an engagement and for six months afterwards, neither side will directly solicit the other’s employees. This does not restrict general recruitment advertising or hiring someone who applies of their own accord.

11. Subcontractors

We may use subcontractors — usually specialist writers or developers — and we remain fully responsible for their work as if it were our own. Subcontractors are bound by equivalent confidentiality terms.

12. Force majeure

Neither party is in breach for failure caused by events outside its reasonable control. Platform outages, policy changes and search algorithm updates are foreseeable features of this industry rather than force majeure, and we plan for them.

13. Changes to these terms

We may update these terms for new engagements. Changes do not apply retrospectively to a signed statement of work. Material changes affecting an active engagement require your agreement.

14. Governing law

These terms are governed by Estonian law. The courts of Harju County, Estonia have exclusive jurisdiction. Before litigating, both sides agree to spend 30 days genuinely trying to resolve the dispute in a conversation.

15. Contact

Questions about these terms go to legal@startegys.com, or by post to Startegys Digital OÜ, Pärnu mnt 141, 11314 Tallinn, Estonia.